Plascolour is committed to protecting and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, under what circumstances we may disclose it to others, how we keep it secure, and what your rights are.

If you have any questions regarding this Policy and our privacy practices, you can contact us at:

Company: Plascolour
Address: Unit 3F, Hillam Road Industrial Estate, Off Canal Road, Bradford BD2 1QN
Email: sales@eclipsecolours.co.uk
Telephone: 01274 731 552

How do we collect your information and how do we use it?

We collect information from you when you use our website. This may include data collected via tools such as Google Analytics, when you contact us about our products and services, complete our contact form, or register to receive updates.

The personal information we may collect includes your name, address, email address, IP address, information about pages visited and when, messages submitted through our contact form, and any information you provide via direct email.

We may process your personal information for the following purposes:

  • Offering and providing products and services.
  • Notifying you of news, offers and updates you have opted into.
  • Monitoring website usage and analytics.
  • Personalising your experience by analysing data and tailoring content or product suggestions.
  • Conducting market research or quality assurance, where consent has been given.

Legal basis for processing your data

  • Provision of services (Purpose 1) – To fulfil contractual obligations.
  • Marketing and research (Purposes 2 & 5) – Based on your consent.
  • Analytics and personalisation (Purposes 3 & 4) – Based on our legitimate interest as a commercial organisation.

What do we do with your information and who has access to it?

We may use your information to:

  • Process product or service orders
  • Respond to enquiries via our contact form
  • Manage account or registration details
  • Provide updates, promotions or service announcements (if opted-in)
  • Carry out contractual obligations
  • Conduct surveys or campaigns
  • Handle competition entries
  • Gather feedback on our website and services
  • Manage job applications

We may share your data with trusted third-party service providers working on our behalf (e.g. IT support, analytics, marketing), but only when this is consistent with the reason for original data collection and in line with this Privacy Policy.

We do not sell, rent, or share your data with other companies for marketing purposes.

Data retention

We review our retention policies regularly and will store personal information only as long as necessary for the purpose it was collected. Some data may also be retained to comply with legal obligations.

Your choices and rights

You can choose whether or not you wish to receive marketing communications. We will only contact you via email, phone, or SMS for marketing purposes if you have consented.

You have the right to:

  • Request deletion of your personal data
  • Request a secure transfer of your data to another organisation
  • Object to processing where we rely on legitimate interest
  • Ask for details about how your data is processed

To exercise your rights, contact us at:

Address: Unit 3F, Hillam Road Industrial Estate, Off Canal Road, Bradford BD2 1QN
Email: sales@eclipsecolours.co.uk
Telephone: 01274 731 552

How to update your information

If your personal details change (e.g., email address), or if any of the information we hold is inaccurate or outdated, please contact us to update it:

Address: Unit 3F, Hillam Road Industrial Estate, Off Canal Road, Bradford BD2 1QN
Email: sales@eclipsecolours.co.uk
Telephone: 01274 731 552

Security precautions

Plascolour takes data protection seriously. We use appropriate physical, electronic, and managerial procedures to protect your data. Although we aim to keep data secure, transmitting information over the internet is not completely secure, and you do so at your own risk.

Where passwords are used to access services, you are responsible for keeping them confidential.

Applicable data protection law

This policy is based on the General Data Protection Regulation (GDPR). If you are subject to stricter laws, please refrain from using our website or services.

Links to other websites

Our website may include links to third-party websites. This Privacy Policy applies only to our website, so we advise reviewing the privacy policies of any external sites you visit. Plascolour is not responsible for their practices.

Children aged 16 or under

If you are aged 16 or under, please ensure you obtain permission from a parent or guardian before providing us with personal data.

Transferring your information outside of Europe

Some of our services may involve transferring your data outside the European Union. Where this occurs, we will ensure appropriate safeguards are in place in accordance with this policy.

Changes to this Privacy Policy

We may update this policy occasionally, and will post the revised version on this page. Please review it regularly to stay informed.